Shipping policy

Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Within Canada We offer standard shipping across Canada with an estimated delivery time of 5–7 business days. Express shipping options are available at checkout.

International Shipping We ship to select countries worldwide. International delivery times vary by destination and are subject to customs processing times. Please note that any customs duties, taxes, or import fees are the responsibility of the customer.

Order Tracking Once your order ships, you'll receive an email with your tracking number. Please allow up to 24 hours for tracking information to update.

Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at reeandjocreations@gmail.com within 7 days of the expected delivery date and we will do our best to make it right.

Contact Us For any shipping questions, reach out to us at reeandjocreations@gmail.com or visit our Contact page.

Ree & Jo's Creations — Richmond, BC, Canada